# Council Decision (EU) 2019/425 of 12 March 2019 on the position to be taken on behalf of the European Union within the Joint Committee established by the Agreement between the European Union and the Kingdom of Norway on administrative cooperation, combating fraud and recovery of claims in the field of value added tax, Division 4.3.3: ICT Infrastructure Management and Operations


The Service Provider is called upon to install, operate, and maintain the CCN/CSI operational infrastructure so as to guarantee the agreed availability levels.
The CCN/CSI operational infrastructure is composed of the EuroDomain relay devices (CCN Gateways), security devices, customer premises router and telecommunications.
This service covers:
Availability Management;
Contingency Management;
Application Configuration Data management;
Security Management.
And also includes:
the coordination of the moving of CCN/CSI equipment;
the coordination of deployment of new sites;
the capacity planning of the CCN infrastructure;
follow-up of the above-requested activity during the monthly progress meeting. This meeting is QA'ed and consists of all contracting parties contributing to the CCN/CSI service;
facilitation of ‘freeze’ requests. These can be requested only by authorized users to a DG TAXUD dedicated official;
design, planning, deployment, operations, technical support & retirement of HW, OS and COTS;
Network Services;
HW& OS & COTS Services;
Backup & Restore;
Job Management Service;
Production & Maintenance of ICT Infrastructure Management Related Plans i.e. ICT Infrastructure Plan, Availability Plan, Capacity Plan, Continuity Plan;
Feasibility Studies linked to Infrastructure.

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Source: https://www.legislation.gov.uk/eudn/2019/425/schedule/ANNEX II/division/4./division/4.3./division/4.3.3. (the official version)
Page: https://openlegislation.uk/eu-decision-2019-425/schedule-ANNEX II/division-4./division-4.3./division-4.3.3.
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.